MSP Account Management Portal
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  • Monthly Notifications for Billing
  • Make a Current Customer Inactive
  • How Does Billing Work?

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  1. MSP License
  2. MSP License Tab

πŸ“‚Monthly Notifications & Billing

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Last updated 2 years ago

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Monthly Notifications for Billing

On the last day of every month, we will call the most recent number of active devices per tenant and send an email notification that looks like this πŸ‘‡

This email will have:

  1. Your company name

  2. The license ID

  3. A list of your tenant friendly names

  4. The number of active devices per tenant (we bill on active device count and not raw device count)

  5. The total amount we will bill for

  6. And if the numbers don't look right to you - reach out to us!

If the right people aren't receiving these notifications, please email sales@patchmypc.com so we can update the notification settings for this communication

Make a Current Customer Inactive

How Does Billing Work?

If you need to remove a current managed customer, simply remove their tenant from your publisher! We have more information around

After the notification on the last day of the month, you will receive an invoice automatically on the 15th of the following month. You can pay this invoice by credit card or bank transfer. .

πŸ“†
using our multitenancy functionality here.
Learn more about paying invoices here